All orders ship free and leave our warehouses within 24 hours
Our website address is: https://www.burningriverbuys.com.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. Furthermore, if you select “Remember Me”, your login will persist for two weeks. Once you log out of your account, the login cookies will be removed.
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Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Yes. Cookies are small files stored on your computer’s hard drive via a web browser (if you allow it). These are transferred from a website or its service provider. Furthermore, it enables the site or service provider’s systems to recognize your browser to capture and remember certain information.
You may choose to have your computer warn you each time a cookie is being sent, or you can turn off all cookies. You must do this through your browser settings. Each browser is different, so look at your browser’s Help menu to learn the correct way to modify cookies.
If you disable cookies, some features will be disabled. Some of our services may not function properly, but the user experience should be acceptable. You will still be able to place orders.
We may use the information we collect from you when you register an account, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, or surf the website. Additionally, we use this information to quickly process your transactions and to ask for ratings or reviews of products and services.
Comments and their metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.
We do not allow third-party behavioral tracking.
We honor do not track signals by not tracking, planting cookies, or making use of advertising when a Do Not Track browser mechanism is in place.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. See this link for more information.
To learn more, follow this link.
Users are able to change their personal information:
When it comes to collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the United States’ consumer protection agency, enforces the COPPA rules, which spell out what operators of websites and/or online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
The Fair Information Practice principles form the backbone of privacy law in the United States. The concepts included have played a significant role in the development of data protection laws around the globe. It is critical to understand the Fair Information Practice principles, and how they should be implemented, to comply with privacy laws.
We will notify users via email and in-site notification within one business day.
We also agree to the Individual Redress Principle. It requires individuals to have the right to pursue legal enforcement against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also for individuals to have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
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SHIPPING & RETURNS
All orders ship free of charge. Orders under 150 lbs usually ship via Fed Ex ground service the same day if placed before 1:00pm. These orders can take 2-6 business days to arrive and will arrive without a signature requirement. Orders over 150 lbs will ship within 24 hours during non-holiday business hours from our closest warehouse location using one of our discounted freight carriers. Residential freight delivery will require an appointment and will arrive with a liftgate. The carrier will contact you before delivery to set the appointment. There are no guarantees on shipping timelines, only those set forth by the carrier. Once an order is placed, you will receive an order confirmation. Once the order is shipped you will receive tracking details. Please contact us for any reason and we will be happy to answer any questions.
If you are not satisfied for any reason, products may be returned within 30 days of shipment for a refund, provided the product is in 100% condition for resale. Return shipping will be paid by the buyer unless we miss shipped or the item is shorted, defective, or damaged. For larger orders, we can help coordinate return shipping logistics. A 10% restocking fee will apply for orders of $500 or more. For items arriving via freight, please inspect the freight prior to signing. Note any damage on the BOL and call us to report the damage. You also have the right to refuse the delivery.